TERMS & CONDITIONSBy placing an order with Picture Perfect Real Estate Marketing Inc. (“Picture Perfect REM”), you agree to the following:
1. Clients ResponsibilitiesClients are responsible for the following when a property is to be photographed: Ensuring the property is made available and provide our photographers, videographers, and floorplan technicians, sent on our behalf, any and all necessary rights and access required for all areas of the property that will be shot in order to fulfill your ordered tour. Ensuring the property is photo ready and clean.
In the event the property is not ready for photography, videography and floorplans the agent may choose to cancel photography appointment and/or reschedule. However, 24 hours notice to the photographer, videographer and floorplan technician is required otherwise a re-shoot or not ready fee of $100 per hour of booking will apply. If the photographer, videographer, and/or floorplan technician arrive at the property and it is untidy, the photographer, videographer, or floorplan technician may in their sole discretion declare the property not photo ready, but will shoot the property.
Following the delivery of the services, if the client is not pleased with the photos, as a result of the property not being ready for the photography appointment, and would like to have the property re-shot, re-shoot fees will apply, as well as, any other additional charges required for the re-shoot i.e. Travel costs.
2. StandardIn the event the photographs, cinematic video, or floorplans do not meet our standards of quality and professionalism, we will redo the services at the property at no charge to you. If however, you request additional photographs for seasonal changes, time of day, or just additional images, then additional fees will apply.
3. Proof ApprovalYou are 100% responsible for approving your order for printing. Should an error be discovered after you have approved your proof, and your product is finished, no refund or reprint will be authorized at the expense of Picture Perfect REM.
4. File TechnicalitiesIf the original file we provide to you contains technical deficiencies (ie. low resolution, non-printing colour channels, inadequate bleed, inadequate safety area, over-saturation, under-saturation, PDF generation errors), we will do our best to correct the issue; however, if these issues are not a deficiency of our supplied file(s), you are 100% responsible. To avoid costly printing errors, please leave design file setup to a trained professional.
5. Colour AccuracyWe will do our best to make sure your finished product is the best it can be, taking into consideration equipment and file limitations. We cannot guarantee colour matching, as this is virtually impossible in the digital printing environment. We can; however, colour match as best as possible based on hard copy sent from you to our attention, as well as provide a hard copy colour proof for approval (will incur an additional fee and extended turnaround time).
6. Courier DeliveriesPicture Perfect REM cannot be held responsible for late deliveries or deliveries lost by a courier.
7. Travel FeesAn additional travel fee will apply for orders outside our regular marketing areas. Please contact us for further information on areas that may be outside of the normal coverage area.
INTERNET CONTENT1. All images displayed on this website are the property of Picture Perfect REM. Clients of Picture Perfect REM have unlimited rights to use the photos taken for their tours as they see fit. However, Picture Perfect REM will copyright photos and a license granted only to the agent and NOT to any third party. Any usage of the photos by a third party, including but not limited to architects, builders, stagers, designers, sellers or buyers is prohibited unless approved in writing by Picture Perfect REM.
2. Properties that are photographed will be uploaded to our servers and can be accessed by the public. Your name and contact information may attach to these tours and may also be displayed online.
3.Picture Perfect REM is not responsible in the event other 3rd party websites cannot provide the necessary data feeds, links or uploads. For example: missing MLS feeds or Realtor.com uploads.
4. You are granted a limited, nonexclusive right to create a “hypertext” link to this website or any property on this website as long is it does not portray Picture Perfect REM or any of its other products or services in a false, misleading, derogatory, or otherwise defamatory manner. This limited right may be revoked at any time for any reason whatsoever. Any links to third party websites on this website are provided solely as a convenience to you. If you use these links, you may leave Picture Perfect REM. Picture Perfect REM has not reviewed all of these third party websites and does not control, nor is it responsible for any of these websites or their content. Picture Perfect REM does not endorse or make any representations about third party sites or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.
LIABILITY AND WARRANTY DISCLAIMER1. Picture Perfect REM makes no representations about the suitability of the data or graphics published on this website. The information listed on this site is deemed reliable, but not guaranteed. Everything on this website is provided “As Is” without warranty of any kind including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. Neither Picture Perfect REM nor any of its suppliers shall be liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to or use of this site.
ACCOUNT PAYMENT1. Payment must be received at the time of order, or service will not be performed, unless terms have been extended by contract prior to the time of order.
2. Picture Perfect REM will bill your credit card at the time of order for all charges and services provided, unless other arrangements are agreed to in writing.
3. Your credit card may be charged again after you place an order for additional fees due to local market conditions or if you decide to later upgrade your services. Examples of additional fees include travel fees, no show fees, and not ready fees.
4. If the service are not fulfilled by Picture Perfect REM, or you choose to cancel your order, the amount paid to us will be credited to your account for future services, less any cancellation fees that may apply.
5. All prices, fees, and extra charges are subject to change without notice and are quoted in Canadian funds unless otherwise noted.
6.Credits posted to your account are to be used to pay for future purchases, fees, or any extra charges and will be applied to the next following transaction. All unused credits will automatically expire after 8 months from the date of last transaction without any further notice.
In the event legal action is necessary to collect on balances due, you agree to reimburse Picture Perfect REM for all expenses incurred to recover sums due, including attorney’s fees and other legal or collection expenses.
PRIVACY / SECURITY1. Where applicable, this website uses the highest standard protocols available for secure data encryption of online transactions.
GENERAL INFORMATION1. Independently contracted representatives may provide some or all of your services. Neither Picture Perfect REM, nor its independently contracted service distributors, are liable for any negligence, damages, or any wrongdoing on the part of the independent service representatives.
2. Neither Picture Perfect REM, nor its independently contracted distributors, is responsible for damages, delays or failures in performance resulting from acts or occurrences beyond our reasonable control such as acts of God, weather, or other uncontrollable conditions that prohibit services from being rendered as promised. (Hurricanes, Tornadoes, Earthquakes, etc.)
3. The terms and conditions are the sole understanding between Picture Perfect REM and the client.
4. These terms and conditions may be revised from time to time. Please check this document frequently for changes.